The global market grows more competitive each day. This is largely due to the role of new technologies in the changing business environment. This in turns making businesses to cut costs wherever and however they can.
Before you outsource your back office operations, you need to have a plan for what you are targeting. Are you looking to grow your business? Do you have plans to expand internationally?
Consider these questions and more when you choose an outsourcing company. You’ll want to find one who can work with you as your needs change over time.
2016 ADBI report shows some common challenges among small and medium-sized enterprises (SMEs) include:
• Lack of financial knowledge and quality talent.
• Inadequate networks contributing to slow expansion.
• Higher transaction costs than large corporations.
• Insufficient entrepreneurial spirit and resources.
How can we overcome these challenges? Outsourcing your back office easily answers this.
Talent and Technology
Social Media Manager
Graphics & Brand Designer
Data Entry Specialist
Order Processing Manager
TeamSource will help you achieve the following goals handling the complaint management process:
Customer satisfaction: We will reduce customer dissatisfaction and ideally even strengthen customer loyalty.
Quality assurance: We will help you improve the product or service through complaint management when customer feedback reaches the right departments.
Bookkeeping and Taxes
(1) Tax returns
(2) Cash flow statements
(3) Annual accounts
(4) VAT and liability reports
(5) Transaction entry
(6) Income statements
(7) Bank account and card reconciliation
(8) Accounts payable reports
(9) Ledger maintenance
Transaction Processing & Order Management Services
Purchase Order Processing Services: Our experienced team handles you Request-to-Purchase (R2P), Procure-to-Purchase (P2P) while our,
Billing and Invoicing Services: cater for Purchase-to-Invoice (P2I), Order-to-Cash (O2C) and Record-to-Report (R2R).
Retail and eCommerce
However, running an online business is as good as overseeing physical locations. The accessibility of digital technology also opens a free-for-all market, resulting in extremely tight competition. Additionally, the eCommerce industry also breeds new types of consumers with a very high regard for user experience. Good news, you partner with TeamSource to make your brand one of the industry’s best.