TEAMSOURCE TECHNOLOGIES LIMITED

PRIVACY POLICY

 

Effective Date: 9th July, 2026

Last Updated: 9th July, 2026

 

  1. INTRODUCTION

TeamSource Technologies Limited (“TeamSource“, “we“, “our“, or “us“) is committed to protecting the privacy and personal data of our clients, employees, business partners, website visitors, vendors, and all individuals whose personal data we process.

As a technology integration and digital solutions company, TeamSource provides services including web development, e-commerce solutions and platforms, digital marketing, Enterprise Resource Planning (ERP) implementation, software development, cybersecurity services, API integrations, financial systems integration, cloud services, managed IT support, and other related technology solutions.

This Privacy Policy explains how we collect, use, disclose, store, protect, and otherwise process personal data in accordance with the Nigeria Data Protection Act, 2023 (“NDPA”), applicable regulations issued by the Nigeria Data Protection Commission (NDPC), and other applicable laws.

By accessing our website, using our services, or interacting with us, you acknowledge that you have read and understood this Privacy Policy.

 

  1. SCOPE

This Privacy Policy applies to all personal data processed by TeamSource in the course of its business operations and the provision of its products and services. It governs the processing of personal data relating to our clients and prospective clients, website visitors, employees, job applicants, contractors, consultants, vendors, service providers, business partners, and users of applications, websites, software, and digital platforms developed, deployed, or managed by TeamSource. The Policy also applies to the personal data of individuals whose information we process on behalf of our clients in the course of providing our technology, cloud, cybersecurity, software development, systems integration, managed IT, digital marketing, ERP implementation, and other related services.

This Privacy Policy applies irrespective of the medium through which the personal data is collected, whether electronically, physically, verbally, or through automated technologies, and covers all processing activities undertaken by TeamSource in accordance with applicable data protection laws.

 

  1. DEFINITIONS

For the purpose of this Policy:

“Personal Data” means any information relating to an identified or identifiable natural person.

“Processing” means any operation performed on personal data including collection, recording, storage, use, disclosure, transmission, alteration, retrieval, restriction, deletion, or destruction.

“Data Subject” means the individual to whom personal data relates.

“Controller” means a person or organisation that determines the purposes and means of processing personal data.

“Processor” means a person or organisation that processes personal data on behalf of a controller.

 

  1. PERSONAL DATA WE COLLECT

Depending on the nature of our relationship with you, we may collect the following categories of personal data; identity information, contact information, employment information, financial information, technical information, digital service information, marketing information, recruitment information.

 

  1. HOW WE COLLECT PERSONAL DATA

We collect personal data directly from you when you interact with us, use our website, applications or services, complete forms, subscribe to our services, communicate with us, participate in our client onboarding or recruitment processes, or execute contracts with us. We may also collect personal data through cookies and similar technologies, customer support interactions, third-party service providers, business partners, publicly available sources where permitted by law, and regulatory authorities where required or authorised by applicable law.

 

  1. PURPOSES FOR PROCESSING PERSONAL DATA

We process personal data for one or more of the following purposes: service delivery, client relationship management, business operations, recruitment and human resources, marketing, security, legal and regulatory compliance.

 

  1. LAWFUL BASIS FOR PROCESSING

In accordance with the Nigeria Data Protection Act, TeamSource processes personal data on one or more of the following lawful bases:

  • Consent of the data subject;
  • Performance of a contract;
  • Compliance with legal obligations;
  • Protection of vital interests;
  • Performance of a task carried out in the public interest where applicable;
  • Legitimate interests pursued by TeamSource or a third party, provided such interests do not override the rights and freedoms of the data subject.

 

  1. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Improve website functionality;
  • Remember user preferences;
  • Analyze website traffic;
  • Enhance user experience;
  • Improve website security;
  • Monitor website performance.

Users may disable cookies through their browser settings. However, certain website features may not function properly if cookies are disabled.

 

  1. DISCLOSURE OF PERSONAL DATA

We may disclose personal data to our authorised employees, affiliates, business partners, service providers (including cloud, payment, IT infrastructure, and cybersecurity providers), professional advisers, auditors, and third-party vendors that support our operations. We may also disclose personal data to regulatory authorities, law enforcement agencies, courts, or tribunals where required or permitted by law. Where personal data is shared with third parties, we ensure that appropriate contractual, technical, and organizational safeguards are in place to protect such data and ensure compliance with applicable data protection laws.

 

  1. INTERNATIONAL TRANSFERS OF PERSONAL DATA

Some of our technology infrastructure or service providers may be located outside Nigeria.

Where personal data is transferred outside Nigeria, TeamSource shall ensure that:

  • the receiving country provides an adequate level of protection; or
  • appropriate contractual, organisational, and technical safeguards are implemented; or
  • another lawful transfer mechanism recognised under the NDPA applies.

 

  1. DATA SECURITY

TeamSource implements appropriate technical and organizational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

These measures include, where appropriate, encryption, multi-factor authentication, role-based access controls, firewalls, endpoint protection, security monitoring, vulnerability assessments, secure software development practices, backup and disaster recovery mechanisms, incident response procedures, employee confidentiality obligations, and regular cybersecurity awareness training. While we apply industry-standard security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

 

  1. DATA RETENTION

TeamSource retains personal data in accordance with its Data Retention Policy, which sets out the applicable retention periods and disposal procedures based on legal, regulatory, contractual, and business requirements. A copy of the Data Retention Policy may be made available upon request. Upon the expiry of the applicable retention period, personal data is securely deleted, anonymized, or destroyed in accordance with our approved data disposal procedures.

 

  1. RIGHTS OF DATA SUBJECTS

Subject to the provisions of the Nigeria Data Protection Act, data subjects have the right to:

  • be informed about the processing of their personal data;
  • request access to their personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of personal data where legally applicable;
  • request restriction of processing;
  • object to processing in appropriate circumstances;
  • withdraw consent where processing is based on consent;
  • request data portability where applicable;
  • lodge a complaint with the Nigeria Data Protection Commission (NDPC);
  • seek judicial remedies where their rights have been violated.

Requests may be submitted using the contact details provided below.

 

  1. CHILDREN’S PERSONAL DATA

TeamSource does not knowingly collect personal data relating to children except where permitted by applicable law or where appropriate consent has been obtained from a parent or legal guardian.

Where we become aware that personal data has been collected from a child without lawful authority, appropriate steps shall be taken to delete such data.

 

  1. AUTOMATED DECISION-MAKING

TeamSource does not make decisions that produce legal or similarly significant effects solely through automated processing without appropriate human involvement, except where permitted under applicable law.

 

  1. THIRD-PARTY WEBSITES

Our website or applications may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of such websites before providing personal data.

 

  1. DATA BREACH MANAGEMENT

Where a personal data breach occurs that is likely to result in a risk to the rights and freedoms of individuals, TeamSource shall:

  • promptly assess the breach;
  • take appropriate remedial measures;
  • notify the Nigeria Data Protection Commission where required;
  • notify affected data subjects where the breach is likely to result in a high risk to their rights and freedoms; and
  • maintain records of all reportable personal data breaches.

 

  1. RESPONSIBILITIES OF USERS

Users are expected to:

  • provide accurate personal information;
  • maintain the confidentiality of login credentials;
  • promptly notify TeamSource of unauthorised access to their accounts;
  • ensure that personal data provided to TeamSource is lawful and accurate.

 

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in applicable law, technology, business operations, or regulatory requirements.

The updated version will be published on our website with the revised effective date.

 

  1. CONTACT US

Questions, requests, complaints, or enquiries regarding this Privacy Policy or our processing of personal data may be directed to:

 

Data Protection Officer: Victor Ofurum

TeamSource Technologies Limited

Email: victor@teamsource.net

Telephone: +234 816 807 0935

Address: 10 Gbolahan Lawal Close, off Ashabi Cole CBD Alausa Ikeja, Lagos Nigeria

 

Where you are dissatisfied with our response, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).

 

  1. CONSENT

Where processing is based on consent, such consent shall be freely given, specific, informed, and unambiguous. Data subjects may withdraw their consent at any time without affecting the lawfulness of processing carried out before such withdrawal.

 

  1. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act, 2023, and any regulations or directives issued by the Nigeria Data Protection Commission.