Description
FC-10-W060E-212-02-DD Specifications |
|
| Product Model | FortiWiFi-60E |
| Service Type | 4-Hour Hardware and Onsite Engineer Premium RMA Service |
| Support Type | Requires 24×7 Support |
| Warranty Type | Standard Hardware Warranty |
| Hardware Replacement | 4-Hour Response |
| Engineer Onsite Visit | Included |
| Service Duration | 1 Year |
| Service Activation | Upon Receipt of Purchase Order |
| 24×7 Support Access | Available |
| Network Uptime Guarantee | 99.99% |
| Incident Response Time | Within 4 Hours |
| Service Region | Global |
| Required Customer Action | Issue Reporting via Support Portal |
| Fault Diagnosis | Remote Diagnosis Included |
| Parts Availability | Guaranteed |
| Service Coverage | Hardware and Software |
| Technical Support | 24×7 Telephone, Email, and Chat Support |
| Firmware Updates | Included |
| Replacement Policy | RMA with Onsite Engineer |
| Service Agreement | Available Upon Request |
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