Description
FC3-10-LV0VM-285-02-60 Specifications |
|
| Product Brand | Fortinet |
| Product Name | FortiAnalyzer-VM FortiCare Elite Support 5 Year |
| Support Type | FortiCare Elite Support |
| Support Duration | 5 Years |
| Log Handling | 1-26 GB/Day of Logs |
| 24/7 Support | Yes |
| Software Upgrades | Included |
| Access to Fortinet Support Portal | Yes |
| Priority Queuing | Yes |
| Advanced Support Engineering | Included |
| Hardware Replacement | Not Applicable |
| Configuration Assistance | Yes |
| Proactive Monitoring | Included |
| Remote Troubleshooting | Yes |
| Onsite Support | Not Applicable |
| Training and Certification | Included (Fortinet Online Training) |
| Service Level Objectives | Guaranteed |
| Support Community Access | Yes |
| Incident Reports | Available Upon Request |
| Supported Product | FortiAnalyzer-VM |
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